Exploring the Impact of Digital Governance Reforms on Transparency and Legal Compliance in Public Administration

Abstract

This study explores the impact of digital governance reforms on transparency and legal compliance in public administration. Using a qualitative approach, specifically a literature review methodology, the research synthesizes findings from various scholarly articles and reports to examine how digital tools such as ICTs, e-government platforms, and social media influence the transparency of government operations and adherence to legal frameworks. The study finds that digital governance reforms have significantly improved transparency by enabling greater access to government information and enhancing citizen participation. These reforms have also contributed to legal compliance by automating regulatory processes, reducing human discretion, and improving the efficiency and consistency of public administration. However, challenges such as the digital divide, resistance to change, and lack of digital literacy in certain regions hinder the full realization of these benefits. The study highlights the importance of addressing these barriers to ensure that digital governance reforms are inclusive and equitable. The findings suggest that while digital tools offer substantial promise for improving governance, their success depends on addressing infrastructure gaps, enhancing digital skills, and fostering political will. This research provides valuable insights for policymakers and practitioners aiming to implement effective digital governance reforms and offers recommendations for future research on the long-term impacts of digital governance on public sector performance.