The Evolution of Healthcare Service Models: Enhancing Nurse Involvement in Patient-Centered Care

Abstract

The evolution of healthcare models continues to evolve to meet increasingly complex patient needs, with a focus on patient-centered care. This study aims to analyze the role of nurses in improving the effectiveness of patient-based care through a qualitative approach based on literature studies (library research). This study evaluates the relevant scientific literature to understand how nurse involvement can strengthen the relationship between patients, healthcare workers, and the healthcare system. The results show that nurse involvement in the patient-based care model contributes significantly to improving service quality, patient satisfaction, and hospital operational efficiency. The role of nurses is not only limited to providing direct care, but also includes functions as a liaison between patients and the medical team, as well as as an emotional support for patients and their families. Additionally, the study found that the development of communication skills, specialized training, and the reinforcement of data-driven decision-making are important elements for improving nurse engagement. The conclusion of this study confirms that a healthcare model that optimally integrates the role of nurses in patient-based care has great potential to improve the overall quality of care. Policy recommendations include ongoing training for nurses, adjustments to hospital policies to encourage multidisciplinary teamwork, and development of supporting technologies to facilitate nurse engagement. These findings are expected to contribute to the development of a more inclusive and responsive health service model to patient needs.